With expert assistance from our Support Team, Best ChoiceTV Media delivers the best technical support to resolve your issues quickly. We want your life to return to normal as soon as possible.
What we offer:
- Helpdesk support available from 8:00am to 8:00pm CST, Monday through Friday
- Helpdesk extended support is available from 9:00am to 4:00pm CST, on Saturday
- Free email support 24/7
- Paid Phone Support (once your issue has been reported via email and can’t be resolved, customer can request this option. The phone call will be setup during the email session.
- Paid Level 2 Support ( once your issue has been reported via email and can’t be resolved, customer can request a visit.*
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Paid Phone Support – Select the phone support icon, enter the code to access the payment form, complete and submit. a technician will call you immediately.
Level 2 Support – Select the level 2 support icon, enter the code to access the payment form, complete and submit. a technician will email you a list of available appointment times. Select one and he will confirm. The first hour is $45, each additional hour is $25 calculated in quarter hour increments.
Emergency Callout: 505-333-4466 – No Service applications taken by phone. There will be No callbacks.